Testimonials


Dear Guests,

 

Below are some feedbacks and reviews from our valued clients who traveled with us. You may share their experiences and evaluations of splendid sightseeing, elaborate package plans, first-class accommodations as well as our services. MedHills Travel has obtained the permission of the following guests to share their contact info. However, for security reasons we do not publish our clients email addresses.

 

For contact information of the clients below, please call our travel agents at 1.877.424.8282 or email us and express your interest in speaking to one of our past client references.

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2011 - Elvira Balagot - USA

The guides we had were wonderful and accomodations were perfect, esp. at Cappadocia. My family was impressed with your company and we definitely give your company a 5 star rating!!!

Thank you!

Elvie

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2011 - Robert Weinberg - USA

We had a great tour of Ephesus. Everything went as planned. Our guide , whose name I can't recall, was interesting and informative. I would definitely recommend Medhills to anyone traveling to Turkey.

R. Weinberg

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2011 - Andrea Matthews - USA

Melanie and I had a wonderful trip, thanks very much for everything. We really enjoyed the structure of the trip (having time on our own and then also joining up with tour groups occasionally). It was also really appreciated to have a private guide our first day in Istanbul. We had a chance to see so much and also at our pace. It was the first time that we had worked with a tour and wish that you had more offerings in other countries. We are really, really glad we had the chance to do this trip.

When we first arrived at the airport in Istanbul, it was a bit of a wait to get it sorted out as to which car we were going in and when we were leaving. We were certainly glad that someone was there when we arrived as our flight was late. It was difficult to have an early start the next 2 days with the time changes plus travel we were incredibly tired. I would recommend itineraries that do not start quite so early for the first couple of days if possible, particularly for travelers from the US (the 2nd day was because of a very early flight and I realize this was because seats were not available later).

Overall we found the trip to be a great value and an extremely positive experience. We are very glad we had a chance to visit Turkey with your services!

Best regards,

Andrea

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2011 - Lee Rosado - USA

I was very satisifed overall with the services rendered. As mentioned by other former clients , the pick ups/drops offs to airports which could be stressing always went very smoothly. The subcontracted drivers and vehicles used were excellent. Always on time. The subcontractors for the tours ( day planners /packers) assigned were also great. I had Delik in Istanbul and Yeliz in Ephesus both very good. I have to make mention, that they knew EXACTLY when the perfect time to get to the points of interest and when to exit. It was amazing how we got to really enjoy the tour it wasn't till after we arrived you could see the masses entering. Their timing was amazing for everything. we never stood online and just moved along a brisk but enjoyable pace. I stood in the RAST Hotel in Instanbul, excellent service and location. The views from the rooftop at sunrise, sunset were unbelievable. My photos are outstanding. Steps to the TRAM, and all points of interest in Sultanhamet.hey even made us sandwiches at 5 am since we had an early pick up. I only heard from AJ once , upon arrival. I didn't get those "check-in" calls everyone had mentioned in prior reviews.

In Kusadasi, I stayed at La Vista Boutique Hotel it was the beautiful, excellent staff, the location here is the KEY !!! walking distance to beaches and town. yet far enough to enjoy the silence.Thankfully the infamous noisey club JADE across the street was closed during my 4 days there. Make sure you request the building above the pool if you want the spectacular view. I was assigned another room which looked at the water cisterns of the hotel and partial view of the beach, it was small and dark, but the manager changed upon my request to a bigger and bright room with direct views of Aegean sea and greek island Stamos. I saw the hotels near Ladies beach ( I would skip this beach, go to Kusar beautiful ) , which most have no pool and the surrounding area leaves alot to be desired. I also checked out the big resorts which were nice but you have to take Dolmus (bus) to go everywhere and do anything.

My other hotel Central Palace gorgeous, white glove/ 5 star execellent location close to Taksim square, Tram and old city Trolley .

I had only one very unfortunate event. It had to do with the Pegasus Airline you assigned us to. It appears they have a very different luggage weight limitation as compared to Atlasjet ( which we flew going into Izmir from Istanbul). I had the exact luggage I arrived with when I departed Izmir . I was NOT charged anything by Atlas upon arrival . In addition, they would not allow you to pay at the check in counter where they are making this claim, for additional cost. You are sent to the Pegasus window, where there is this very long line, with upset people making the same claim, that they should not be paying this outrageous fee. I was charged MORE THAN THE ACTUAL COST OF THE FLIGHT AIRFARE. It was 80 TL, my flight cost 67 TL, This was the very first time , ever in 24 countries I visited that I was charged a luggage overweight fee ( alleged). It just seemed like a scam to me.

The lines in the airports are so painfully slow, after you pay , you have to go back to the check-in counter to retrieve your boarding pass I noticed that there was NO line at the Atlasjet window. Your company must inform it's clients that if they are assigned a pegasus air-flight they will encounter additional cost. Also a sooner pick up time should be alotted in order to facilitate this delay. I almost missed my flight by 7 minutes.

Additonal Advice to futher clients: Bring travel iron, none of the hotels have irons for use. Also a travel clock, none of the rooms have alarm/clocks. I almost missed a tour because my "wake up call" did not come through and there were no alarm clocks in the room. Unless you own a smart phone you should. You may want to also request a sooner pick up time for airports, they are very very slow at the check in counters. it took over one hour and 25 mins just to check in at Istanbul airport on my departing flight at 5 am.. It appears they are short or understaffed. Again, almost missed my flight and I was there over 2 hours early .

Tessukir Eridiz .

Lee Rosado

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2011 - Patricia Engelmann - USA

We loved the trip. Meena and our other tour guide for Ephesus were exceptional. The hotels were very nice and the only problem I would make a comment concerns the tours in Santorini. Ed and Jeri had a problem with the hot spring/caldera tour and we were very unimpressed with our tour guide for the island-she was far more interested in the driver (who was very good) than relaying any information. I have raved to people about your tour and the marvelous people of Turkey!!!! We will be back!

Thank you for facilitating a great introduction for all of us.

Patty

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2011 - Cynthia & Melissa - USA

Hi Cenan,

Just wanted to send a quick note to say that we had a wonderful time on our trip and everything ran smoothly! In particular we enjoyed Turkey; the private tour with Volcano (not sure if the spelling is correct) and the hotel accommodations (Deluxe Golden Horn) in Istanbul and Cappadocia (including our tour guide Mustafa) was a fantastic experience!

We would recommend this tour to anyone who is travelling to Greece & Turkey and plan to visit Turkey again possibly next year!

Many thanks for your assistance!

Cynthia

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2011 - Chris Dotterill- USA

I apologise for the delay in sending you feedback. I just returned from Malta yesterday.
My trip to Turkey was a complete success thanks to Medhills Travel. I want to thank AJ for helping me with two problems of my own making and in respect of that I also want to thank the Assiana House Hotel.
The tour guides were excellent and gave me even more information than I could absorb. I would certainly recommend Medhills Travel to anyone travelling in that part of the world.
Many thanks
Chris Dotterill

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2011 - Margie Rubin - USA

Sorry to take so long to reply to your e-mail. We had a wonderful trip to Turkey. We loved Istanbul and Cappadocia the best but really found Ephesis so interesting. Bodrum was pretty but the beaches were not very nice and I think 4 nights was a little too much time there. Pamulkule was pretty but too crowded and not sure it was worth the ride from Kusadashi.

All the hotels we stayed in were fine and we particularly liked the staff at the Rast Hotel in Istanbul. The nicest hotel was the Assiana Cave Hotel. The guides were all very knowledgeable and kind. The drivers were very prompt except in Bodrum where they forgot to pick us up for the airport but AJ in Istanbul did a good job of getting us a cab to the airport.

Overall, the people through Medhills were great and I would definitely recommend this travel agency to others.
thank you so much for making our trip special.
Margie

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2011 - Max McGahan- USA

I'll start off by saying the entire trip was excellent. Our whole group had a blast. Istanbul was fantastic along with our private tour guide and the hotel accommodations. Fethiye, Oludeniz, the boat cruise and Antalya all were great as well. All the hotels were very nice along with the flights and drivers.

My favorite part from the trip was the entire experience in Istanbul especially the Blue Mosque, Hagia Sophia, Topkopi Palace and the Bazaars. Other highlights were paragliding in Fethiye, the boat cruise and visiting Antalya. I also have to mention how awesome all the included meals and food were throughout the trip.

The one minor suggestion I do have is in regards to the van transfers. While the drivers and vans are fine, the lengths of the drives are a little long (1-2 hours). Obviously there's no way around this but if the itinerary mentioned an approximate time for the transfer that would be nice.

Once again the entire trip was great and was an excellent value for the cost. I would definitely recommend your agency in the future and appreciate all your help for making the arrangements. Thank you.

-Max McGahan

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2011 - Emily Garton- USA

Our trip was beyond incredible!

Everything was so beautiful and the tour guides were incredibly knowledgeable and great to be with!
We loved that we were able to change tours on the drop of a dime with out any confusion or problems!
It was the best vacation we have ever had and we thank you for all of your help!

Best Wishes,
Emily Garton

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2011 - Sau-ling Wong - USA

My family and I just came back from our Turkey-Greece trip a few days ago. It was fantastic! Thank you so much for all your hard work in putting together our package. Although there were a couple of glitches (things worked out after some phone calls with AJ), overall the trip went smoothly. We felt very well taken care of by the local travel agency representatives; the choice of hotels was mostly excellent; and the prices were very reasonable. I appreciate your patience in helping me fine-tune the itinerary and your graciousness in accommodating all the changes I made. Once I'm settled I will write a more detailed review for the Medhills website, and I will definitely recommend your services to our friends.

Sau-ling Wong

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2011 - Brian Hampton - USA

Sorry for the delayed response, I got caught up in my work and ignored non-business related e-mails. My Comments/Review: I was thoroughly pleased with the services I received from MedHills Travel. The office agents did a great job answering my questions and responding to my e-mails in a timely manner. The tour agency did a great job with all events to include punctual transportation and knowledgeable tour guides. I found the most enjoyable part of my trip to be the hot air balloon ride over the beautiful scenery of Cappadocia. The hotels were clean and well suited for a relaxing vacation. To be honest the only down side to my trip is that I’m a bit of a gym rat and I felt the gym facilities were lacking. However, If you’re out to see the sights and relax MedHills Travel did a great job. Thank you for the great stay.

Best Regards,

Sgt Hampton, Brian T.

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2011 - Ed Town - USA

Thank you very much for a wonderful adventure in Turkey. All your arrangements were executed on time and mostly without incident. Your hotel choices were ideal, the sites visited were awesome and the guides were generally very good to excellent. I look forward to recommending Turkey and Med Hills to my friends and family.

You might be interested to know that what you described in our itinerary (Enjoy a pleasant and easy 4km hike
through this sheer-sided, lush canyon with a beautiful stream running all the way through) was, in fact, a brutal hike up and over three valleys that none of us was really prepared for. I collapsed from muscle fatigue but with the help of our guide and a short rest, was able to finish the hike. Unfortunately, this incident resulted in me being physically sick and missing the day in Ephesus. But I bounced back and enjoyed the remaining days.

But this didn’t dampen my spirits or the pleasure I had. Thanks again to you both for your roles in this vacation; I will remember it always and hope I can find reason to use your services again.

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2011 - George Davis - USA

The visit to Turkey went quite well and we were pleased with arrangements made by MEDHILLS. Of course the usual tourist attractions will forever remain in our memory. The guides did a superb job of explaining the significance of each and in answering our endless questions. Both were well qualified and very helpful in assuring that we got the most out of our short visit. We were particularly pleased with their arranging opportunities for us to enjoy the local people, food and culture. The transportation arrangements were superb. The air travel went smoothly and the drivers in both Istanbul and the Ismir areas were capable and professional ... and, quite frankly, very pleasant company.
The accomodations in Istanbul was excellent and more than met our expectations. The hotel in Kusadasi (Ilyda) was satisfactory. The breakfast lacked variety (choices) and the equipment (coffee machine) was out of service every day during our visit. The history of western Turkey is overwhelming in its extent and importance. It would be of great service to all visitors to have a brief historical overview. In addition, it might be useful for MEDHILLS to suggest some references relative to a particular tour's objectives.

Thank you, Cenan, for your personal attention to making our visit enjoyable and meaningful.

Warmest regards,

George Davis

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2011 - Min Zhu - USA

I just got back from my Turkey trip, which was arranged by MedHills. Overall, I'm pretty happy with their services, all logistics worked perfectly, and everything is exactly as described in our itinerary; absolutely hassle free during the entire trip. I'd definitely recommend them.

Posted on TripAdvisor - Click Here

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2011 - Syed Shere - USA

We enjoyed the trip! Your assigned bus drivers and trip guides were prompt and very friendly. Specially, we would like to extend our thanks to the guide Mr. Haluk Burlas, who stayed with us for the two days. His knowledge of the monuments and the command of the English language was phenomenal. I would strongly recommend Mr. Burlas to any one. This trip could have been much more enjoyable provided the room (#301) assigned to us at the Pera Hotel had not been so very small as it turned out to be. It had no space for us to move around.

It had hardly any space beyond the bed. Though, the staff at the Pera hotel was very friendly and courteous. All in all I would recommend Medhills to my friends but remind them to make sure they get a more comfortable accommodations.

Thanking you,

Sincerely Syed Shere

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2011 - Joanne Urbigkeit - USA

I want to thank you for stepping up so quickly to allow me to join the group to go to Nemrut and surroundings and also for my private guide and driver to Zeugma and Hattasus. We had so much fun! It was a great experience for the three of us.

Everything went like clockwork, perfect timing at all stages, even the 2:30 a.m. trip to the Istanbul airport for my journey home. I loved the Blue Hill hotel. Staff was great, my room was beautiful and the location could not be beat.

Thank you so much. It was truly a trip I will never forget. Sincerely, Joanne Urbigkeit

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2011 - Kathleen Wiley- USA

Hello,

My daughter and I returned from our trip to Turkey and the wonderful memories are still fresh. Thank you for making our trip such a success. Every guide was informative and personable. The hotels, especially the Blue Hills and the "cave" hotel, were comfortable and clean. The staff was extremely helpful and welcoming and the breakfasts wonderful! We were especially impressed with the travel arrangements you coordinated for us while in Turkey. There was never a problem. All the drivers were on time, in fact, usually early and negotiating the airports could not have been easier. We also appreciate that your representatives called every few days to make sure all was well. We know we could not have seen so much of Turkey without your planning. We hope to visit again.

Sincerely,
Kathleen Wiley

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2011 - Katherine Kurs - USA

Now that my jet lag is a bit more under control, I am glad to be able to offer you feedback on my recent Medhills trip.

As you know, the purpose of this vacation was to finally realize my long-held wish to visit Turkey, and also to celebrate 15 years of friendship with Merryl, who lives in California. I expect that you will hear from her separately, but here are my thoughts now that I am back home in NYC.

I cannot say enough positive things about Medhills. Firstly, you spared no effort to perfect the custom itinerary with me in the months leading up to the trip. I would often email you at, say, 11PM NY time and would receive a reply from you within 20 minutes, marveling at your customer responsiveness, since it must have been in the middle of the night in Turkey! You always provided prompt and thorough answers to my many questions and every detail was executed in exactly the manner that you outlined. A.J. from Medhills arrived at our hotel within 15 minutes of my checking in (I arrived first; Merryl, shortly afterward), ready to welcome us and orient us to the tour. I found this very reassuring. We could have literally set our watches to the tour timetable. Bravo to you and your team.

The Seven Hills Hotel in Istanbul was lovely and comfortable, and the location was excellent—an easy walk or taxi ride to many of the city’s most significant sites.

It is not always possible for me to find things to eat for breakfast when I am traveling, but the buffet at Seven Hills was varied and generous and I looked forward every morning to the comb honey, fresh yogurt, olives, enormous fresh figs and trays of melon and other fruit, brown bread, and many other treats as I took in the extraordinary view from the roof terrace and prepared myself for the day. The hotel staff was very helpful and friendly, but I would like to particularly single out Seckin, the concierge, who is, without question, one of the kindest people I have ever met. He could not do enough every day to make sure that Merryl and I had directions to our destinations; he made countless phone calls to shops, restaurants, and cultural events on our behalf to obtain helpful information, more precise directions, order tickets, etc. My deepest thanks to him. It was just a delight to see him and other Seven Hills staff standing just outside the hotel, waving to us as we came down the street, welcoming us back home every day…or sending us forth on another adventure!

Baris Partal, our Medhills tour guide in Istanbul, was exceptional, and was, without doubt, the best guide I have had on any trip—anywhere. He is highly knowledgeable, passionate about his work, organized, energetic, yet flexible, warm and considerate while always being very professional and respectful. He is truly in a class by himself. Our lunches with Baris were leisurely (but never time wasting) and we never felt any pressure to order things we didn’t want or buy things in shops—any of the concerns that tourists sometimes have. There were no hassles—of any kind. Also, each day of Medhills Istanbul touring was conducted in such a way that it provided us with a good sense of the city. When we returned to Istanbul for four days at the end of our trip to explore on our own, we were able to navigate with relative ease because of the kind of introduction to the city and its culture and history that we had been given by Baris.

Our next stop was Cappadocia, another place in Turkey that I had yearned to see for many years, and that strange, otherworldly landscape was powerful and haunting. We had two days of touring with Medhills, and as you know, this was the only non-private part of the tour. Nevertheless, the group was small (about a dozen) and very congenial. Our tour guide on the second day, Yunus Kervan, was a gracious and attentive person who saw at the outset that I needed assistance during the hike and made sure that he provided it every step of the way; I could not have done it without him! As for the Cappadocia guide on the first day: Sirkahn (spelling?): he seemed like a very nice young man, but not nearly as knowledgeable as the other Medhills guides. Also, he began by telling us on the bus that he was sick with the flu. I think in such a situation, it would have been better for there to be a substitute guide—for his own health, as well as for the good health of travelers who should not be exposed to someone who is ill.

That all being said, we enjoyed the informative demonstrations at the pottery studio and the rug weaving/dying emporium, along with the generous and delicious lunches. As a vegetarian, there were many options and I never had to be concerned about getting enough to eat.

Merryl and I had elected to stay at The Museum Hotel in Cappadocia and it is, without question, an idyllic and luxurious spot. Merryl’s room was especially beautiful, with its cave-like ceiling and other rustic details. The breakfast buffet was sumptuous, however Merryl and I found the food at dinner to be very mediocre and pricey and it did not live up to the caliber of the hotel. I’d advise travelers to stay there…but take a taxi and eat in town. Much better food…and value elsewhere. Also: one of the main reasons I wanted to stay at The Museum Hotel was because I am a daily swimmer at home and it has a pool. The pool is indeed beautiful to look at but quite small, and, I am sorry to say, extremely dangerous. This is a bit hard to describe, but there is a decorative but deadly thick, heavy rock slab overhang around the perimeter of the pool. As a swimmer makes her way to the wall of the pool itself, she cannot help but crack her head on the rock as she turns. It would not be difficult for them to trim the rock hangover to be in line with the wall of the pool, thus avoiding accidents, and I would appreciate it if you would offer this feedback to the hotel.

Our drive to Konya from Cappadocia was effortless. In fact, all the vehicles throughout the trip were sumptuous, air conditioned, and very safe and the drivers were polite and very skilled. Our guide, Mahksut (spelling?) en route to, and in, Konya, was very informed, patient, and easy to be with. Merryl and I stayed at Dedeman’s Hotel in Konya on the night that Ramadan began and we were impressed by the helpfulness of the entire staff getting us settled.

Even though it was Ramadan, their breakfast buffet, in the Turkish tradition, was a bounty of choices—in fact, the most extravagant imaginable—I wish I had it for breakfast here!—but dinner in one of the hotel restaurants, albeit with a great view over the city—was very overpriced, mediocre quality, and small portions. Merryl and I are small-sized women, but we were hungry at the conclusion of the meal. It was the first night of Ramadan, we were tired, and needed to be up by 5AM, so we did not venture out, but we should have taken the plunge. Again, my advice: stay here, eat out.

I am a scholar and professor of religious studies and the spiritual highlights of the trip for me were the Chora Church in Istanbul which we saw with Baris; the tomb of Rumi (the Mevlana Museum) which we saw with Mahksut in Konya; and the Rustem Pasha Camii (mosque) with its extraordinary Iznik tiles that we saw on our own in Istanbul. These three sacred sites are replete with immense history, holiness, and a luminosity and spiritual grandeur that have imprinted deeply upon my soul. I was also profoundly moved by the rock churches in Cappadocia. This past spring term, I taught a seminar that included readings in early Christian desert monasticism and asceticism from this region, and it was thrilling for me to be able to visit this location, but I would have appreciated much more time to explore the rock churches; we moved through much too quickly for my taste, and the crowds did not help (unavoidable in August, I suppose…).

Once again, my thanks to you and the entire Medhills team for this rich, compelling, and memorable trip. Please do not hesitate to let me know if you have any questions or need additional feedback of any kind.


Best regards,

Katherine Kurs, M.Div., Ph.D.

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2011 - Golden Family - Canada

My husband and I just returned from a wonderful holiday in Turkey and Greece that you arranged for us. Everything went extremely well and we could not be happier. You were excellently represented by AJ in Turkey and everywhere we went in Greece, we had someone to contact if we needed anything. All of our transfers were prompt and wherever we arrived, someone was waiting for us with a sign with our name. This really made for a stress-free holiday. Although all our guides and tours were good, I must particularly mention our guide, Hale, in Istanbul, who was not only very well-informed and interesting, but a lovely person to spend time with. For the most part, our hotels were very good. Also, I do appreciate that you were interested in my feedback around the hotels, locations and itineraries to improve an almost perfect experience.

Thank you for making our trip so memorable and successful. I will not hesitate to recommend your company.

As I mentioned, we are hoping to visit Italy next summer and would love to have similar arrangements. Please let me know who I can contact to help us.

Best regards,
Suzanne

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2010 - Gail Wiseman - Canada

Your professionalism, expertise and patience helped us plan an outstanding vacation. You answered numerous emails and went out of your way to arrange hotels, private tours with guides, as well as luxurious transportation from point to point. You provided us with all the information we needed to facilitate a holiday that was problem free from start to finish.

AJ, the local agent in Istanbul called for us at our hotel upon our arrival. He made us feel welcome and looked after. We were impressed by the thoughtfulness of MedHills in having someone close by to contact should we need to. AJ even took the time to walk with us from the hotel, directing us to the restaurant area. He left us with his cell phone number only after making sure our 14 days itinerary was perfect. He called us at our hotel towards the end of our trip to make certain everything was going well. No one, in all my years of travel, has ever done that.

The hotels were all expertly run, clean and very well located. The hotels’ staffs were polite, friendly and helpful. The breakfasts were charming, plentiful, usually served up in either roof top terraces or with views of the sea. The Diamond Hotel in Bodrum was by far our favourite though. The views, ambiance and overall chic yet modestly sophisticated appeal of the furnishings, and design of the hotel had a calming yet energizing effect on all of us. This place truly sparkled by night. Each evening, at dinnertime there were small dance shows to watch and music to listen to while we dined as the sun set. The food was beautifully presented with time taken to elegant details and fine dining experiences even though it was buffet.

The private guide for the tour of Istanbul met us at our hotel the first morning. He explained to us what our options were and even asked us for our own ideas of how we wanted the day to unfold. In the end, we had a wonderful mix of touring, museums, and shopping. He was so helpful and went out of his way to answer all of our questions. He provided us with so much information.

The group tour of Ephesus was a highlight for all of us. The guide was knowledgeable, fun to be with and knew how to get us through crowds of people without ever having to wait. The delicious lunch at mid-afternoon was in a secluded, peaceful setting which gave our group of 8 a chance to relax and talk amongst ourselves. We had the beautiful canopied garden to ourselves. After lunch we were shown the art of carpet weaving by local women. We were shown carpets; one more beautiful than the next yet there really was no pressure to buy anything at all. The touring company that day made sure there was always something cold for us to drink in their minivan. This was another nice touch.

With out a doubt, I would strongly recommend MedHills Travel to all those that are looking for hospitality, dependability and expertise. I hope to be able to call upon your team of experts for our next trip, perhaps a cruise of the Greek Islands with a pit stop back to Bodrum!

Thanks again, Gail Wiseman.

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2010 - Corinne Rowniak - Canada

We had a wonderful trip and enjoyed Turkey enormously! The organization provided by your agency in terms of plans, tours and all the arrangements regarding transportation and transfers contributed in every way in making the trip stress-free and enhanced our experience. Being met in Istanbul by AJ and again in Rhodes made us feel well looked after. All the drivers were prompt and very reliable. In general the hotels were good, well located and served our needs. The Diamond in Bodrum was an excellent suggestion and we enjoyed it tremendously - especially the location, service and the beauty of its views. We enjoyed everywhere we went, especially Bodrum but the highlight was Ephesus. We had an excellent tour guide and loved it so much we hope to go back! We appreciate all your input and would recommend your agency without reservations!

Thank you for everything,
Corinne

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2010 - Osmar Niccolini - USA

Dear Cenan Y

Our stay in Turkey was above expectation. Your tour program gave us the opportunity to get to know intimately the regions visited. Hotels were great. Istanbul's Megara Palace is within walking distance from all important points of interest. Elkep Evi an exclusive experience of living in a cave and the beach front Derici Otel in Kusadasi couldn't be better located. Hotel personal very attentive. The guides knowledgeable with special mention to Rose our guide in Ephesus. Transportation in airport transfers and tours, excellent. We liked it so much that we are recommending it to our friends.

cordially.

Osmar Niccolini

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2010 - John Graney - USA

We very much enjoyed our trip and your help in arranging all the transports, hotels and rental car.
Staying in Kusadasi for 2 nights instead of one was one good change from our original plans. after the long flight and 2 days walking through Istanbul we were ready for a rest and swim in the Mediterranean. The drive to Pamukkale was short and the local sites weren't worth a night's stay. We would have preferred continuing the drive.
Konya was a good stop for one night. We were thrilled with Cappadocia and wish we had more time there. we rushed through and saw everything but this place really needs 2 full nights. Also you should strongly recommend a guide to help appreciate the sites, especially the underground cities.

One of the highlights for us was dinner at the Sunset restaurant in Istanbul.

Thanks again for your help.

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2010 - Miriam & Bernardo - USA


We just wanted to say thank you for such a well organized tour of Turkey. We were very happy with the hotels we were given and the breakfasts, lunches, and dinners included in the package. The travel from Istanbul to Cappadocia to Izmir was very smooth. Some of the tour guides were not as informative as we would have liked however the last tour with Gonja.. I think that was her name was very good. We were in Kusadsi/Epheseus. She took the time to explain and you could tell that she really does enjoy her job and loves to share her knowledge with the people on the tour. Thanks again we would definitely recommend you to our friends.

Miriam and Bernardo

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2010 - Liz Lounds Cotten - USA

Hello,

Our trip was wonderful! We couldn't have asked for better service from your agency. We felt very well taken care of by your staff, the drivers, tour guides and various hotel staff throughout our stay. The transfers went very smoothly with the exception of the transfer from the Kayseri airport to the tour. Somehow we missed the connection, but the drivers made sure we got to the right bus and we started the tour with the exception of the 5km hike. Everyone we dealt with during the entire two weeks showed much professionalism and made feel us very welcome and comfortable. Our requests were met without delay and we loved the upgrade to the suite at the Blue Hills Hotel. One of the more memorable times was our stay at the El Vino Hotel in Bodrum. What a fantastic place! We actually stayed around the pool for the majority of one day and that is unusual for us. It's a testament to the atmosphere of the hotel and staff.

Thank you so much for making our honeymoon such an enjoyable experience! Please let us know if you need anything more from us.

Thank you again,

Liz Lounds Cotten

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2010 - Myrna & Gene Garbin - USA

Our trip to Greece and Turkey went beautifully. Athens is just a big city but our well informed guide made the tour worthwhile. The hotel Despotiko in Mykonos was very comfortable with a beautiful garden and close access to the city. The Andromeda hotel on Santorini was absolutely gorgeous with a breathtaking view of the bay and sunset.
While in Samos our ferry broke down but our great guide re-arranged the schedule so we wouldn't miss Ephesus allowing us to take a taxi ride in the afternoon into the hills which was beautiful. Once arriving in Kusadasi we loved the hotel Ilayda located ring on the bay and were eye witnesses to a great concert. Then we were off to Ephesus
where one of the sweetest women I've ever met Unal Driver guided the days personal tour along with a very accommodating driver. We loved her so much we asked for her E mail address. Our stay at Cappadocia at the Assiana Cave Hotel was perfect as was the wonderful family that own it. She even cooked a homemade dinner that people who were staying at other hotels came to eat ( as well as us of course). We loved that town and it's people.

When we checked into the Blue Hills however late in the evening we were very unhappy. The wet bar only held warm drinks ( I don't even think it was turned on). When my husband called the desk to ask the manager for ice he was told " We don't have andy". My husband was going to go accross the street to try & buy ice for our drinks but by then they were closed and not being familiar with a strange big city ( Istanbul) he brought the empty plastic bag in to the manager and said "You must have a little ice up in your restaurant as you serve breakfast". The manager said no! By that time we we totally up set with the seedy surroundings and TV that wasn't operating correctly but decided to go to bed. My husband called downstair to say he couldn't get the TV to work correctly and the manager said he couldn't understand him & hung up. The following day I fell in the city and one of the other hotels came running out with a bag of ice and I had injured my jaw, hand and knee. We knew knew better than to go to our hotel so I could rest as we would get no ice so we checked in another hotel. Our very sweet guide in charge of Istanbul Gurol Evcil contacted us at the new hotel & offered medical help and anything else we needed. The next day the money was refunded to us from Blue Hills ( which we hadn't expected) with his sincere appologies so all was well. We have recommeded Medhills to our friends as you fixed all problems quickly and professionally. All in All it was a fantastic trip!

Myrna & Gene Garbin

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2010 - Ghanta, Pola and Kesavalu Families - USA

Hi,

My family and I had wonderful time in Turkey because of your travel agency.

Things we absolutely enjoyed:

1. Tour guides were efficient, timely and had very thorough knowledge of the region/history etc.
2. We also loved the friendly staff at your hotel and other places.
3. Cappadocia region was absolutely fabulous. The tour guide in Cappadocia was so funny and entertaining. Also, the tour guide took us to really nice local places for lunch and it was absolutely delicious. I wish I could remember the name of the restaurants. I felt I had the best food in Turkey only in Cappadocia region.
4. Istanbul was such a fun city. I really liked our private tour guide you had arranged for us. She was quite helpful in terms of taking us to shopping and such a wonderful person. Again, she knows her history very well!
5. Ephesus had so much history and the tour guide had so much knowledge about the details of the history. I was quite blown away by her extensive knowledge.

We really liked Pamukkale but only unfortunate thing was misunderstanding between the driver and tour guide. They both were upset at each other and quite moody with us as well.

I hope these reviews help and I will be happy to pass to any of my friends interested in visiting Turkey.
We got your travel information from one of our friends who visited last year through your agency.

Regards,
Sharmila

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2010 - Christine Collins - Canada

I would be very happy to give feedback. Our whole trip was wonderful and it was your agency that helped give us that experience. I would recommend you highly.

Christine.

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2010 - Craig Wales - USA

Dear Cenan,

We had a wonderful time. Med Hills did an excellent job of scheduling all the trips and transfers. And we thoroughly enjoyed our time in Turkey. Your representative kept track of us and phoned to check from time to time to make sure that the program was working out as planned. There was some confusion at the hotels about my early check-in and late check out, but that was resolved quickly and efficiently. However, when early arrivals and late departures are necessary they should be coordinated better with the hotels to make sure rooms are available or can be kept until departure. There was also some confusion about the balloon ride schedule in Cappadocia, but it was resolved reasonably well. All together we had a great time and would recommend Med Hills to anybody taking a vacation in Turkey.

Your selection of the 7 Hills Hotel was an excellent choice. Although we were on the first floor, the rooftop restaurant affords the best views of the Blue Mosque and St. Sophia in the city.

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2010 - Nancy O'Day - USA

After a wonderful and adventure packed 2 weeks, we are now home. We would like you to know that we were very pleased with all your arrangements. The hotels were perfect in location, condition and service. The guides were all very good and accommodating in every way. And Ms Gulay is a gem. She was responsive, informative and caring. We can't say enough good things about our trip.

There was a minor moment of concern at the train station when no one appeared to be waiting for us ( It's a small station) but we eventually found our guide with the help of Ms Gulay. We think he is new and am sure he understands where to wait now. There was also no breakfast that morning....we're sure again he didn't understand it was on the itinerary. But overall, the guides were terrific...plus we couldn't have asked for better land transport.....lots of space in fairly new vehicles.

It was a long flight but well worth the effort to get there. We will all be singing your praises to our friends. Thanks for giving us such great memories.

Best Regards,
Nancy

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2010 - Setzer & Thomas - USA

My friend Liz and I had a wonderful time on our tour. We were amazed at how you managed to organize everything so that we were always met by someone helpful and friendly to lead us from one tour to the next, even though we requested a number of out-of-the-way sights. Osman and the driver Numan in Cappadocia and Yeliz from Cannakale were particularly knowledgeable and accommodating. Sardis was my favourite sight, worth the long drive. My friend Liz liked all of Cappadocia and hopes to return.

Perhaps the biggest disappointment came on the last day, at the Dardanelles. Necessarily, the tour was geared to New Zealanders and Australians and our guide was difficult to understand--although enthusiastic. The Seven Hills Hotel was the best and we will both try to stay there again if, insallah, we ever get to return.

Ann Chamberlin Setzer

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2010 - William & Robin - USA

Hello!

This is what we loved about the trip!

All of the intra-country travel and pick up arrangements were great, and made the trip very easy. It was great not to have to worry about how to get from point A to point B, and coordinate cabs and public transit.

The hotel in Cappadocia was beautiful! We loved it.

Location of Seven Hills Hotel was perfect.

Our Ephesus tour guide was excellent, and we were on a small group tour.

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2010 - Solmaz & Noha - Canada

Hi Cenan,

I know this email comes late but I would like to give my feedback regarding the Turkey as promised.
- Your tour company was wonderful and everyone we met including Mrs. Gulay and the drivers were great.
- The privacy on the trip in regards to transfers between hotels was fantastic.
- The flights all departed and arrived on time and were very comfortable.
- The hotels were wonderful. The only hotel we were not a fan of was the Asena Beach Hotel in Oludeniz. It was not at all of the calibre of the other hotels that you booked for us; it was very noisy, the room was very basic, but to be fair the food was very good.
- My favourite hotel was in Bodrum - the El Vino. It was stunning. Of course I loved them all including Kusadasi.
- The only complaint I have is in Kusadasi was one of the male beach staff - a Mohamed - was very forward with me and my travel partner. We were 2 women travelling together and he made some personal advances toward us every day we were there -- he did not comprehend that we did not want to be bothered. But, we brought this to the attention of the hotel on our last day with a letter to management. The hotel itself was absolutely gorgeous.

The tours - both the Oludeniz cruise and the Ephesus tour were good. I would definitely book with Myturkeytours.com again. I hope you can arrange a similar trip for me to Greece in the summer. What is important to me is to be in nice accommodation, have good food, and not be in places that are extremely busy. So thanks again for making our trip very memorable and I hope to book with your company again real soon.

Thanks,
Solmaz

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2010 - Bishin Family - Canada


Just wanted to check in after our October trip for a bit of a debrief.....
First of all, I want you to know we were very, very pleased with all the organization you put in place.
At every plane arrival - and my husband kept reminding me how MANY there were.... - there was always someone standing there with a "Sharon Bishin" sign to transfer us to our hotels (which were all fine) and then take us back to the airport (and they always kept us in line time-wise). Your travel people were very present in each city and provided us with vouchers and tickets in a most comprehensive manner. The tours were good. I would absolutely recommend your operation to anyone who asks.

Great memories. Super destinations.

Thanks for all your help.

Sharon & Rob Bishin, Montreal.

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2010 - Lance Pedriana & Sally Torres - USA

Our Turkey tour went very well. All of our pick-ups were on time. We even got picked up when we arrived on a different flight than originally scheduled. The tour guides were very good. We feel like we really got to know Turkey and enjoyed all the sights and experiences. The lunch restaurants and hotels were all very good. We got very good value for the money spent. Overall it was an exceptionally good tour. I would have preferred to see something like the Basilica Cisterns or one of the Baths instead of the Rustem Pasa Mosque.

Thank you.
Lance Pedriana

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2010 - Andrea De Graff / Travel Wizards - USA

Dear Cenan and Gulay,

I can’t thank both of you enough for a truly incredible trip that you put together for the Travel Wizards group. From start to finish, our vacation was wonderful. In all my travels, I can honestly say that Seyit was the finest tour director I have had. His historical knowledge, as well as his fun personality made him the perfect person to lead. His restaurant suggestions and shopping opportunities really were on target with this diverse group. Everybody loved the accommodations, especially in Cappadocia and Kusadasi.

I would not hesitate in the least to recommend your services to any of my fellow agents in our office and elsewhere.

I didn’t learn how to say thank you in Turkish, but it is really heartfelt!

Best Regards,

Andrea

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2010 - Nagler Family - USA

HI!

We had a terrific time on the tour that you planned for us in Turkey. We talked with Ms. Gulay our last evening in Istanbul and told her that we were very happy with all the arrangements. There were no problems with the transfers. When we come to Turkey again to go on another blue cruise we will ask for a boat that does actually do a bit of sailing in addition to motor cruising. The swimming was great and the water not to cold. Everyone we met was very nice. We will be recommending your agency to our friends.

Take care and have a good rest after the high tourist season ends for this year.